Shipping & Returns
US SHIPPING AND LOCAL PICK-UP
All items are made to order. Orders are processed and shipped within 7 days, excluding weekends, holidays, custom orders and wholesale orders. Orders placed after 3 pm EST will be processed the following business day. All items are issued tracking numbers and shipped USPS Priority Mail, which usually takes 2-5 business days to arrive.
Express Mail shipping is also available and generally takes 1 day to arrive after the order has shipped.
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.
StarrStyleLife reserves the right to cancel any order due to issues involving merchandise availability. Shipping time may vary due to availability of merchandise, in which case, the customer will be contacted directly.
We offer free USPS Priority Mail shipping to domestic customers on orders totaling over $200. Orders sent by Priority Mail shipping usually arrive within 2-3 days.
The following are the delivery methods available with estimated arrival time:
FIRST CLASS MAIL NO tracking number - 2-4 weeks
PRIORITY MAIL with tracking number - 6-10 days, varies depending on destination
EXPRESS MAIL with tracking number - 3-5 days
TAXES & DUTIES AND LOST PACKAGES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. We do not refund for lost packages. If you are concerns about lost packages, we suggest you add insurance to your shipment.
RETURNS AND EXCHANGES
We do not accept returns for refunds; all returns will be granted in the form of store credit or as an exchange. Merchandise may be exchanged with store credit within 30 days of the delivery of the order. All exchanges must be unwashed, unworn, unused and in their original condition with tags and packaging. Requests received after 21 days will only be accepted at our discretion for store credit. We do not provide free return shipping or pay for return shipments. We will only refund shipping charges if we shipped the wrong item or if the item is defective. If you are making an exchange, you will be charged for shipping on your exchange.
NON-RETURNABLE MERCHANDISE: The following items are non-returnable/not eligible for store credit:
*All sale items
*Custom orders/one-of-a-kind items